How TaxzSolutions handles your information

We may collect both personal and non-personal information from Users, including but not limited to:

The information we collect may be used for the following purposes:

• Creating and managing user accounts
• Providing, operating, maintaining, and improving our Services
• Preparing, filing, and managing tax returns and related compliance services
• Processing payments, transactions, and service charges
• Personalizing user experiences
• Providing customer support and assistance
• Communicating service updates, notices, newsletters, and promotional information
• Conducting analytics, research, testing, and troubleshooting
• Detecting, preventing, and investigating fraud, misuse, and security incidents
• Performing market research and product development
• Delivering marketing communications, offers, promotions, and targeted advertising
• Complying with legal, regulatory, and contractual obligations

We may retain copies of filed Income Tax Returns (ITRs), retrieve information from authorized government sources where permitted, and use aggregated or anonymized information for business analysis, reporting, and strategic planning.

TaxzSolutions uses cookies, flash cookies, web beacons, and similar technologies to enhance user experience and improve platform functionality.

Most web browsers accept cookies automatically. You may choose to modify your browser settings to decline cookies. However, disabling cookies may limit certain features or affect your ability to access parts of the Services.

We do not sell your personal information. However, we may share information with trusted third parties where necessary to provide Services, support operations, or comply with legal requirements.

Such third parties may process, store, transfer, or communicate with you regarding services provided through our platform and are expected to handle information in accordance with applicable laws and contractual obligations.

Your information may be stored on our servers, cloud-based infrastructure, or systems maintained by authorized service providers.

Data may also be reviewed or audited where fraud, misuse, or security concerns are suspected.

In the event of a merger, acquisition, corporate restructuring, sale of assets, financing transaction, or similar business event, user information may be transferred to the acquiring or successor entity as part of the transaction.

Our Services may contain links to third-party websites, applications, or services.

These third parties operate independently and may collect and process information according to their own privacy policies. We encourage Users to review the privacy policies of any third-party websites or services they access.

TaxzSolutions is not responsible for the privacy practices, content, or data-handling activities of third-party platforms.

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of data transmissions or storage.

Payment transactions are processed through authorized third-party payment service providers that employ encryption and security measures designed to protect payment information.

By using our Services, you consent to the sharing of payment-related information with such providers as necessary to process transactions.

TaxzSolutions does not guarantee the security of information transmitted through third-party payment networks and shall not be liable for security incidents occurring outside its reasonable control.

Where Services involve integration with GSTN or other government systems, data submissions may be accepted, delayed, or rejected by such authorities for reasons including, but not limited to:

• Security concerns
• Malware detection
• Excessive traffic
• Corrupted data
• System errors
• Regulatory requirements

TaxzSolutions shall not be responsible for decisions, actions, delays, or rejections made by such authorities.

While we may maintain operational records and systems, TaxzSolutions does not guarantee the creation, maintenance, or availability of backup copies of user data.

Users are responsible for retaining copies of important records, documents, and information submitted through the Services.

Our Services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that such information has been collected, we will take reasonable steps to delete it in accordance with applicable laws.

To the extent permitted by applicable law, TaxzSolutions shall not be liable for any loss, damage, claim, or expense arising from:

• Unauthorized access to information
• Security breaches
• Data loss or corruption
• Inaccuracies or omissions in information
• Failures of third-party systems, networks, or service providers
• Events beyond our reasonable control

TaxzSolutions reserves the right to modify or update this Privacy Policy at any time.

Any changes will become effective upon publication on our website or platform. Continued use of the Services following the publication of revised terms constitutes acceptance of the updated Privacy Policy.